ZooDelivery App Privacy Policy

Effective date: 5 May 2026. Updated: 21 August 2026.

This English text is a translation. If it differs from the Russian version, the Russian version prevails.

We respect your privacy and aim to protect your personal data. This Privacy Policy describes how information is processed and stored when you use the ZooDelivery mobile app (the “App”). By using the App, you agree to this Policy. If you do not agree, you should not use the App.

1. About the App

ZooDelivery is a playful postcard-delivery game with animals, for iPhone. You create a postcard, choose an animal courier, and follow the delivery on a map, earning coins, experience, and achievements.

The App lets users:

• create postcards: pick a background, type text, or dictate by voice;
• choose an animal courier with a level, speed, and delivery cost;
• follow delivery tracking on a map, speed up the courier with coins, and collect a reward;
• earn coins, experience (XP), bonuses, daily quests, and achievements;
• view stats (postcards sent, favourite animal, coins earned);
• set up a profile (name, avatar) and basic App settings.

The core game is available without an account (guest mode): creating and sending postcards, couriers, tracking, coins, XP, achievements, and daily quests. Optional sign-in unlocks account profile sync (name, email, avatar, and related account data). The App has no ads, paid subscriptions, or donations.

2. Legal bases for processing

We process your data on the basis of:

• the need to perform a contract — providing the App’s services (including profile features after you sign in);
• your consent, given through standard system prompts, including:
  • camera and photo library access (choosing or taking an avatar);
  • microphone access and speech recognition (dictating postcard text);
• the operator’s legitimate interests, including security, correct operation, and stability of the App.

3. Data we collect

To provide the App’s features we may request access to certain functions of your device.

3.1. Profile and game-progress data

User and game data are entered or generated in the App and are mostly stored locally on the device. This includes:

• Username
• Avatar (a photo from the library or taken with the camera)
• Game progress: coins, XP, courier levels, achievements, daily quests
• Stats: postcards sent, favourite animal, coins earned, unlocked backgrounds
• Postcard texts you create in the game
• App settings

3.5. Public delivery link

If you send a postcard to a friend, we store the sender name, recipient name, postcard text, background, stickers, courier, and delivery start/ETA on our servers for up to 7 days. This lets the recipient open https://zoodelivery.ru/d/… in the app or in a browser and see progress and the postcard itself.

The recipient name is typed by hand. You can share the delivery link through the system share sheet; the App does not need a phone number or address book.

3.2. Registration data (account)

If you choose to sign in, we collect a minimal set of data needed to create and maintain an account (for example name, email, phone, avatar), as well as authorization session data.

3.3. Postcard dictation

If you allow microphone access and speech recognition, the App uses voice input to turn speech into postcard text. We do not record voice data for storage and we do not send it to third parties for our own services. Recognition uses built-in system tools on the device.

3.4. Usage data and analytics

The App may request tracking permission (App Tracking Transparency) to measure performance and improve the experience, according to your device settings and Apple’s policy. Third-party advertising trackers are not used in the App.

4. How we use your data

All collected data is used only for:

• Providing the service: postcard delivery gameplay, profile, stats, dictation, and rewards (coins, XP, achievements).
• Local storage. Game progress, avatar, stats, and settings are stored on your device and available to you in the App.
• Account. After you sign in, account profile data (and the avatar if needed) may be stored on our servers for authorization and profile sync.
• Shared delivery links: so a friend can watch the same postcard and timer without installing the App.

5. Sharing and storage

5.1. On-device storage

Profile data (name, avatar), game progress, stats, and settings are stored locally on your device.

5.2. Server storage (account)

Data linked to a registered account (authorization and profile data) is stored on our secured servers.

5.3. Server storage (delivery link)

Postcard data behind a public tracking link is kept for up to 7 days after send, then becomes unavailable. The App does not collect the recipient’s phone number.

5.4. Third parties

We do not sell or share your data with third parties for their marketing. We do not use external AI services to process user data.

6. Your rights and data control

Under applicable law you have the right to:

6.1. Deletion

• Local data (profile, avatar, progress, settings). You can delete it in the App, or fully by deleting the App from your device.
• Account data (if you signed in). You can request deletion of your account and related data by contacting us using the details in section 9, or through deletion features in the App if available.

6.2. Withdrawing permissions

You can revoke the App’s access to the camera, photo library, microphone, or speech recognition at any time in your device settings. Withdrawing permissions does not affect the core game, but it turns off the related feature (changing the avatar or voice dictation of postcard text).

6.3. Access and correction

You may request access to your personal data stored on our servers (within the account), and ask for it to be corrected, by contacting us using the details in section 9.

7. Security

Data stored locally on your device is protected by the operating system’s built-in security. For extra protection we recommend using a screen lock (PIN, Face ID / Touch ID, or similar methods on your OS). Account data sent to servers is protected with modern technical measures.

8. Changes to this Privacy Policy

We may update this Policy from time to time. The new version will be available on our website: https://zoodelivery.ru/ (English: https://zoodelivery.ru/en/). Continued use of the App after changes means you agree to the updated Policy.

9. Contact

If you have questions about this Policy or the ZooDelivery app, please contact us through our website https://zoodelivery.ru/en/ or by email: support@zoodelivery.ru.

Effective date: 5 May 2026. Updated: 20 August 2026.